Everything you need to run a healthy coffee business in one place
The Merchant Manager empowers you with simple and intuitive tools to glean insight to your business, build your brand, and cultivate loyalty with ease.
The Right Tools For The Job
Cultivate Loyalty
With coffee-specific customer audiences and fully customizable campaigns you can target the right customer with the right message at the exact right time.
Launch your first campaign in seconds with one of our pre-built messages. Here's how.
Glean Insight Like Never Before
From your Insights dashboard, explore trends, customer loyalty, and labor costs. Then use the Reports tab to dive deep into earnings and deposits, and more
Explore your Business Insights on your own.
Surprise & Delight Customers
Filter by customer rating, DM customers instantly, and even add a digital gift card for their next purchase.
Save Time On Administrative Tasks
Don't worry, we didn't forget the essentials! Access your menu, update store hours, and make changes to your digital storefront in a few taps.
Stay tuned as the joe team continues to improve these features!
Optimize these tools with a 1:1 Growth Consultation
Need clarification?
How do I access Merchant Manager?
joe Partners can access their joe Merchant Manager online at manage.joe.coffee or through Owner Mode of their joe Coffee App.
To access Owner Mode on joe, tap your Profile photo in top right hand corner of your My Joe page. Select Owner Mode to toggle you to your Merchant Manager.
What is this tool and how is it different?
Merchant Manager is the next generation of joe's Owner tools. Shop owners are busy and need operational tools and a marketing suite that are accessible from a few taps.
Can someone help me maximize these tools?
Absolutely! Whether you're looking for a deep dive into your shop's numbers, or want to better utilize your suite of marketing tools, the joe team is here to help.
Reach out to your Account Manager, or email success@joe.coffee to get connected with a team member who can help.